Design of Delivery Drone and the Interaction : A Public User Perspective
Design of Delivery Drone and the Interaction : A Public User Perspective
Date
2024
Authors
Lingam, S.N.
Verstegen, R.
Petermeijer, S.M.
Martens, M.
Journal Title
Journal ISSN
Volume Title
Publisher
ACM
License Holder
© 2024 Copyright held by the owner/author(s).
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Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the owner/author(s).
Sponsor
This research was funded by the Dutch Research Agenda (NWA) under NWO (the Netherlands) through the project Safety Solutions for Autonomous Vehicle Integration in Urban Mobility: Efficient and Reliable Acting in an Uncertain and Unreliable World under case number NWA.1292.19.298.
Abstract
Drones will likely enter public spaces soon for deliveries, interacting with humans as recipients or bystanders. Understanding their requirements and factors contributing to uncertainty is crucial for safer Human-Drone Interaction design. Twelve participants were interviewed and engaged in focus groups. Preliminary results indicate the need for clear communication of drone intentions through design and interfaces, guiding future research and design concepts to be tested with user studies for delivery drones in public spaces.
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Citation
Shiva Nischal Lingam, Rutger Verstegen, Sebastiaan Martinus Petermeijer, and Marieke Martens. 2024. Design of Delivery Drone and the Interaction: A Public User Perspective. In Proceedings of the 12th International Conference on Human-Agent Interaction (HAI '24). Association for Computing Machinery, New York, NY, USA, 356–357. https://doi.org/10.1145/3687272.3690880